Frequently Asked Questions

Yes. House of Coq gladly extends a 3-month warranty against any manufacturer defects in materials or workmanship on all products. Improper fit is not valid criteria for inciting the warranty.

House of Coq does not ship internationally at this time.

All orders that ship through USPS can be sent to P.O. Boxes or Military APO/FPO addresses. UPS does not deliver to P.O. Boxes or Military APO/FPO addresses.

We are available for you via e-mail. Visit our Customer Service page for all the details on how to contact us. We're here to help!

Please contact our Customer Service Department for assistance.

We highly recommend hand washing or using the gentle cycle with cold water and letting your shirt air dry or using the air dry setting in order to maintain optimal length.

House of Coq creates and ships your item within five business days of your order date. Please allow up to 15 days from your order date to receive your item with USPS delivery. Orders shipped via UPS will arrive within 10 days of your order date, and you will receive a tracking number along with your shipping confirmation email once the order has processed and shipped.

Shipping cost will be calculated based on your selected shipping method at the time of checkout and are based on weight.

Please see our mission page.

The official website of House of Coq is www.houseofcoq.com. This is the only website where you can safely purchase authentic HOC designed T-shirts, hats and other apparel. Counterfeit or unauthorized HOC websites may invoke the look and feel of the official HOC website and showcase what appear to be legitimate products, when, in fact, the products are fakes.

Some sites or blogs illegally copy photographs, product descriptions, text and other intellectual property directly from our official site at www.houseofcoq.com. In addition, they may offer a substantial discount off the retail price of counterfeit HOC products. These practices make consumers believe they are receiving a discount on HOC products. Ultimately, consumers may receive a low quality counterfeit product, or nothing at all. We have identified a number of these websites that have infringed upon our intellectual property rights and selling counterfeit products.

HOC does not sell directly on any auction website. Any items purchased from an auction site are purchased at your own risk. Auction websites do not guarantee the authenticity of the products sold on their sites. For this reason, there may be counterfeit goods available through auction sites, despite language that the item is genuine or authentic. While we regularly monitor auction sites to locate and remove infringing product listings, counterfeiters continue to post listings for fake products. We cannot assure that any given listing for a House of Coq product is genuine and the sale of these items will not contribute to ending prostate and testicular cancer. To guarantee you are purchasing authentic HOC products, please visit www.houseofcoq.com

There are several ways you can incorporate House of Coq giving into your community. Email Community@houseofcoq.com to get involved.

House of Coq is a for-profit company with charitable giving at its core. With our mission to help end prostate and testicular cancer, 10% of sales are donated, which transforms our customers into benefactors, which allows us to grow truly sustainable giving efforts rather than depending on fundraising for support. This model has enabled us to give more funding to support prostate & testicular cancer research at a rapid rate and created thousands of customer-philanthropists along the way.

Details To Come

Genuine House of Coq merchandise is only available at www.houseofcoq.com unless otherwise announced on the website. There will be limited opportunities to purchase our clothing at live events throughout the year.

Damaged or defective merchandise are items that have a material or workmanship defect that is in excess of standard wear. Fit/sizing issues are not a valid warranty claim; please click here for our return/exchange policy.

e-mail us at customerservice@houseofcoq.com. Standard response is within 48 hours.

10% of each item purchased is donated to support front-line organizations in the fight against prostate and testicular cancer.

100% cotton shirts run true to size, while blended shirts run slightly small.  When ordering a blend shirt, it is best to go up one shirt size from what you normally wear.

HOC makes a twice yearly  donation of 10% of our total sales. Using the purchasing power of individuals to benefit the greater good is what we're all about.

HOC products are private label made in Chicago, IL from premium imported materials.

House Of Coq is only available on our website.

Authentic HOC products are only available online at www.houseofcoq.com.

House of Coq does not offer merchandise for sale through individuals, street vendors, retail locations, or Internet auction websites. If you buy an alleged House Of Coq product through an unauthorized dealer, you could be purchasing a counterfeit.

Counterfeit merchandise not only lessens the donation impact, but also deprives you of receiving products that are manufactured with the high quality standards embodied in the House of Coq brand.